[LASS Soaring] Dymonds are an Oleg's Best Friend..but not a MFG

[GordySoar at aol.com]

What kind of manufacturer places a  long-time customer on a "blacklist" 
without even having spoken to that  customer?
 
 
Funny stuff, and will be filed in the when everything is said  and done more 
will be said than done.
 
Dymond is an old German guy who retails stuff 'for us'.  As  unbelievable as 
it might seem there are not a bunch of German Elves tap tap  tapping away at 
work benches in his basement.
 
Who puts a long time customer on a blacklist? A guy who doesn't  want to do 
business with him anymore, its his business he can do what he  wants.  We'll 
call him the servo-nazi and there will still be a huge line  outside his mail 
box waiting to get some of the GWS servos private labeled under  the name and 
color Dymond.
 
And Tony is wrong, because he can come up with an analogy from  his 
'business' it doesn't mean it applies to our hobby suppliers.
 
And I got to giggle at the assumption that Oleg is an angel and  because of 
that should be considered by the supplier.
 
If you want to fix this buy some servos for those that just  'failed' on poor 
Oleg, that will end his grief and let you all go back to  building and flying 
:-)
 
Lets see, DLG's are extremely genital on servos because they are  just little 
light planes that float around the sky...or they are under as much  or more 
constant stress than unlimited ships with servos that cost closer to  $100 each 
than $25 each.  DLG servos see less launches per hour than  Unlimited 
ships....not likely.  DLGs servos see less impact stress than  Unlimited servos.... 
Okay you get the idea.
 
So lets say that poor Oleg ('poor' Oleg because he decided he  needed to get 
a gang together to fight that nasty servo-nazi) got a set of  servos that 
mysteriously didn't work right out of the box.... a bunch of  times.  Then he 
would have switched brands...but he didn't.

Instead either he or the guy he mentions said or did  something to piss off 
the servo-n...and earned banishment to the kingdom of Mark  Miller's version of 
the GWS servo.

Tony and I have talked about this topic in the past... and  my question is 
always the same, what do you hope to achieve by embarrassing  yourself 
publically? And in the long term, if you stay in the hobby, you will  sooner or later 
need that supplier again....why  burn bridges over principal?
 
I don't always get the kind of service I try to provide my  business 
customers, but I figure out a way to get what I want...by myself.
 
Okay there was the recent exception where I warned everyone  about that 
darned Jim Porter sending me a Thorn kit over packed in bubble wrap  and PEANUTS!  
I still say we should all get together, drive out to Iowa and  make him unwrap 
it and vac out the peanuts!
 
:-)
Gordy
 
 


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